What information do we collect about you?
We collect information about you when you enroll in, or register interest in, our classes and events, or place an order for products. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to keep you informed about the classes or events you are enrolled in or have registered interest in, to process orders for products, to manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
Sarah Stead Trading Ltd will not share your information for marketing purposes with any third party organisations.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How long will we keep information about you?
Information held about you will be deleted 6 months after you are no-longer using our services. You are considered to no-longer be using our services:
after you have received the products you have ordered
after the event you enrolled in or registered interest in has passed
after you have cancelled your class enrolment
after you have ceased communication with us about your interest in a class
after the competition you entered has been drawn
If you have consented to us sending you marketing we will keep relevant information about you on an ongoing basis unless you contact us to opt out. Information gained from customer surveys and feedback are kept for quality control purposes but will be deleted if you request. Statistical data will be kept anonymously and will not be able to be traced back to you.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour
information. This information is used to track visitor use of the website and to compile statistical reports on
For further information visit
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
by email email@example.com
or write to us at 34 Brickhill Way, Calvert Green, Buckinghamshire, MK18 2FS
Making a Complaint
If you wish to make a complaint about our storage or use of your information you can visit the Information Commissioner’s Office (ICO) website www.ico.org.uk/make-a-complaint